Terms of service

These Terms of Service ("Terms") govern your access to and use of the PadPax website and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

1. Business Information

PadPax
Shop 1/3 Resolution Dr, Caringbah NSW 2229, Australia
Phone: +61 475 459 940
Email: contact@padpax.com

2. Acceptance of Terms

By accessing, browsing, or using our website, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our website.

3. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and place orders.

4. Products and Services

We make reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. However:

Product colors may vary depending on your device display.
Product descriptions and images are for illustrative purposes only.
We reserve the right to modify, discontinue, or limit products without notice.

5. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
Payment must be received before an order is processed.
We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, or other legitimate reasons.

6. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

Refuse any order
Limit quantities purchased
Cancel orders where fraud or unauthorized activity is suspected

If payment has already been processed for a canceled order, a refund will be issued.

7. Shipping

PadPax currently ships only within Australia.

Standard Shipping: Free
Estimated Delivery Time: 5–15 business days

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather conditions, public holidays, and logistical disruptions.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review our Refund & Return Policy for complete details regarding eligibility, procedures, and processing.

9. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law (ACL).

Where goods or services supplied by PadPax come with consumer guarantees under Australian law, customers may be entitled to remedies including repair, replacement, or refund as provided by law.

10. Intellectual Property

All content on this website, including but not limited to:

Text
Images
Logos
Product descriptions
Graphics
Website design

is owned by or licensed to PadPax and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

11. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Violate any applicable laws or regulations
Attempt unauthorized access to website systems
Interfere with website functionality or security
Submit false or misleading information
Engage in fraudulent activity

12. Limitation of Liability

To the maximum extent permitted by law, PadPax shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website
Inability to access the website
Product delays
Service interruptions
Third-party actions

Nothing in these Terms limits liability that cannot legally be excluded under applicable law.

13. Disclaimer

The website and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, PadPax makes no warranties, express or implied, regarding:

Website availability
Accuracy of content
Product suitability for specific purposes
Uninterrupted or error-free operation

14. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites and encourage users to review their terms and privacy policies.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms at any time.

Changes become effective upon posting to the website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.